Payment Policy
When you’re ready to purchase your items, click on the 'Proceed to Checkout' button. On your payment screen, you will see the total amount of the items. Add your payment method and billing address.
Llumilux accepts the following payment methods:
- Visa
- MasterCard
- Maestro
- American Express
- UnionPay
- Google Pay
- Apple Pay
- Shop Pay
How do I know if my payment transaction is secure?
We ensure that every credit card transaction takes place in a secure environment. The Llumilux payment system has 128-bit SSL encryption security. You can tell that the transaction is secure if you see a padlock icon at the bottom of your web browser. We do not store your credit card details after your order is completed. Instead, it is sent directly to our banks. Rest assured that your credit card or bank account information is safe with every purchase.
Llumilux is committed to providing a safe, enjoyable, and smooth online shopping experience for all customers. For your safety, Llumilux has implemented a payment security screening process. Certain orders may require confirmation of customer information before processing. Please ensure that you provide accurate and current contact information in case we need to confirm the security of your order. For further questions, please contact us:
Company Information
Website Name: Llumilux
Address: Keizersgracht 520H, 1017 EK Amsterdam, Netherlands
Email: support@llumilux.com
Contact Form: Click here
Phone: +31 620362648
Company Number: 92575188
VAT Number: NL866104094B01
Customer Service Hours:
Monday to Friday: 08:00 - 19:00
Saturday and Sunday: 10:00 - 16:00
We aim to respond within one day.